F.A.Q.
How long will my order take to arrive?
We endeavour to send orders out the same day. To help us, please order by 11am so the order can be despatched that day. We aim to deliver between 24-48hrs, however we cannot be held responsible for unforeseen delays from third party operators. (Remote areas of the UK may take longer; please contact us for details).
Do I have to pay with PayPal?
No. We have just added Sage Pay to our payment options. You will be given a choice of how you would like to pay when placing your order.
We accept payment by post, please ensure you include a copy of your order with payment. We accept payment online via credit or debit card, through Sage Pay or PayPal, alternatively if you have an account with PayPal you can use that. You do not need a PayPal account to place an order with us. If you have any queries or problems placing an order, please contact us.
How is the postage calculated?
It is calculated on your postcode and the weight of the order. Up to 25kgs/litres can be despatched in one parcel. Most areas will be charged £7.95 up to 25kgs/ltrs, however the Scottish Highlands, Northern Ireland, Isle of Man and the Isles of Scilly will be charged £19.95. If you would like to check the order and postage totals, please add your items to the cart and then click on “view basket”. You are able to view the postage charge and amend your order before committing to buy.
Do I need to have a certificate of competence for using professional use products?
Please refer to our flow chart PDF to see if you need to undertake spray application training.
How do I calculate the dilution rates?
The majority of our listings display dilutions in hectares. Please note one hectare equates to 10,000m2. If you are ever unsure please check the product label or contact us for assistance.
